Who Are We?
Japan Codes is an online store dedicated to selling Japanese gift cards at cheap and fair prices! As many Japanese websites do not accept anything other than Japanese issued payment methods (such as a Japanese credit/debit card or a Japanese bank account), we started up our store with the intention of bridging the gap between the Land of The Rising Sun and anyone that lives outside of the nation. Our prices are competitive and reasonable. We accept over 10 different payment methods and many different currencies in order to accommodate to your needs. Our service is about you, not us, so please feel free to contact us if you have any suggestions so we can make your experience with us even better.
We take our work very seriously, and for that reason, we will do anything it takes to provide you with the best customer service out there. This means we will do anything to make our site and transactions as safe as possible for your sake. Although we have an instant delivery system, we are also equipped with a live chat support feature and an efficient ticket system. We aim to accommodate to everyone’s needs quickly and accurately. We promise to reply to your inquiries within 24 hours and answer your questions to the best our of abilities.
If you need to contact live support, the button to do so is available on the bottom right corner of your screen. Simply fill out the empty boxes and ask away. In the event that an operator is unavailable, please send an email to firstname.lastname@example.org with your inquiry, and you will receive a response within 24 hours or less. That is our guarantee. Many of the most common questions we receive can be found in our FAQ with the answers. Click here to be taken to our FAQ page.